Legal terms
Here we bring together Culpass's main legal policies so that you can understand, in a single read, how we handle your data, how we use cookies, which legal framework governs the website and which conditions apply to purchases.
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This is a courtesy translation of the Spanish original. In case of any discrepancy, the Spanish version prevails.
1. What is our privacy policy for?
The privacy policy is the document that explains how the personal information that a person shares when using a service or browsing a website is collected, used and protected. Its main purpose is to ensure transparency and trust between whoever provides the service and whoever uses it.
This document sets out what data is collected, for what purpose it is processed, who can access it, how long it is kept and what measures are applied to protect it. It also provides information on the rights of users and how they can exercise them.
3. What is our legal notice for?
The legal notice brings together the basic legal information on the ownership of the website, the conditions of use, the intellectual property of the contents and the responsibilities associated with accessing and browsing the website.
It serves to set the general legal framework of the site, clarify obligations and limitations, and give users a clear context on how they can use the contents and services available.
4. What are our general terms and conditions of purchase for?
The general terms and conditions of purchase explain the rules that apply when a person acquires a product or service through the website. They are the basis that defines how the purchase process works and what rights and obligations both parties assume.
They set out aspects such as prices, payment methods, delivery, cancellations, returns, guarantees and handling of incidents. They may also include information on data protection and support related to the purchase.
Click here to read our general terms and conditions of purchase
5. What are our specific terms for organizers for?
The specific terms for organizers govern the relationship between Culpass and the individuals or entities that use the platform to create, manage, promote and sell tickets to their events.
This document specifies key matters such as registration as an organizer, the financial conditions, the settlement of funds, the responsibilities for the events, data protection and the framework applicable to cancellations, refunds or breaches.